Dropdown menu not working for mobile devices after update

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Viewing 15 posts - 1 through 15 (of 15 total)
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    Posts
  • December 22, 2017 at 4:53 pm #4518
    wtsang
    Participant

    Hi,

    Currently the dropdown menu for the Total theme on mobile devices is not working. The issue is once the screen size is below 1000px wide the menu display block is not triggering anymore. The code in the style.css of the theme requires updating ASAP.
    This line of code is currently set to: display: none;
    when it should be set to display: Block i think.

    @media screen and (max-width: 1000px)
    style.css?ver=1.0:3191
    display: none;

    Please look into this ASAP as all mobile dropdown menu doesn’t work.

    Thanks,
    Will

    December 27, 2017 at 10:24 pm #4537
    Hash
    Keymaster

    Please check our demo site. It is working fine without any problem https://hashthemes.com/wordpress-theme/total/

    So the problem must be due to some of the plugin you are using or the customization you have done.

    If it is not the case then please reply back with your website url. We would be happy to check and find the solution.

    January 2, 2018 at 11:25 am #4557
    wtsang
    Participant

    Hi,

    Thanks for your reply. I confirmed that the demo link menu works on my mobile.

    The only update I made recently is updating my WordPress to the latest version.
    Here is my URL, please have a look and let me know why the display block is not triggering and how to fix it.

    http://www.acevolleyballcanada.com.

    Thanks,

    January 10, 2018 at 6:40 pm #4588
    RystedtCreative
    Participant

    My firm came across this problem with one of our client’s sites. It appears to be a conflict with Autoptimize.

    January 11, 2018 at 4:14 pm #4594
    wtsang
    Participant

    Hi,

    Thanks for checking.
    I currently don’t have that plugin installed in my WordPress. Would there be another reason?
    Let me know if there is someone that can help me debug and I can provide login by email.

    January 11, 2018 at 7:43 pm #4597
    RystedtCreative
    Participant

    Do you have any other plugins you are using to aggregate and minify scripts and styles? If so, your implementation of one of those plugins may to be blame.
    If you would like help debugging your site you may contact my firm directly.

    January 18, 2018 at 9:43 pm #4636
    Hash
    Keymaster

    On checking your website, it seems that the cache plugin that you are using is creating the problem. If you want to use cache plugin then make sure that you don’t minify js and css.

    May 19, 2020 at 11:44 am #21039
    Jason Tablante
    Participant
    This reply has been marked as private.
    May 19, 2020 at 2:03 pm #21044
    Hash
    Keymaster

    Hi Jason,

    Can you please show me your website so that i can check for issue?

    Thanks

    May 19, 2020 at 3:46 pm #21047
    Jason Tablante
    Participant
    This reply has been marked as private.
    May 20, 2020 at 6:14 pm #21109
    Hash
    Keymaster

    Hi,

    Please update your theme to the latest version 1.4.4. We have fixed it in our latest release.

    Please do let us know if it gets fixed in your website or not.

    Thanks

    May 20, 2020 at 6:26 pm #21110
    Jason Tablante
    Participant
    This reply has been marked as private.
    May 20, 2020 at 7:23 pm #21120
    Hash
    Keymaster

    Please update it to 1.4.5 again.

    May 21, 2020 at 7:42 am #21140
    Jason Tablante
    Participant
    This reply has been marked as private.
    May 23, 2020 at 3:09 pm #21272
    Hash
    Keymaster

    Hi,

    Sorry for the little trouble. We have fixed it in version 1.4.5. This time we did not increase the version because it was the same fix. Hence, you will not get an automatic update. So please download the latest version from your dashboard on our website and switch your old theme to some other else. Delete it and install the newly downloaded one.

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