Updated now slider gone

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  • October 7, 2017 at 11:36 pm #3618
    forsytka
    Participant

    I just ran the update to bring my theme to version 1.1.6.8 and my home slider totally disappeared… It’s still set up to use the correct pages in the customization. How do I get my sliders back?

    October 8, 2017 at 5:56 am #3619
    jssun
    Participant

    I did too. My Total theme is 1.1.6.8 and my sliders disappeared. It had been working fine previously. My pages are correctly set up in the customized area too.

    October 9, 2017 at 12:11 am #3622
    SeanMc05
    Participant

    Also have the same issue on 2 websites using this theme. And the menu has stopped working too. You get the drop down but as soon as you move the mouse it vanishes. Anyone have a fix for this ASAP???

    October 10, 2017 at 1:13 pm #3626
    danielivascu
    Participant

    Same here – home slider, drop-down menu and clients logo carousel stopped working after update. Any suggestions?

    October 10, 2017 at 2:57 pm #3627
    Rurmeer
    Participant

    Same problem. Please react!!

    October 10, 2017 at 6:37 pm #3629
    Hash
    Keymaster

    Please hard refresh your website. It should be fixed. We have replaced the slider plugin in our latest update for faster loading.

    Please do reply with your website url if it still does not work.

    October 12, 2017 at 7:16 pm #3651
    tomnorton
    Participant

    Hi – When you say ‘hard refresh your website’ what do you mean? Are you suggesting it is a caching issue in Apache?
    Thanks

    October 14, 2017 at 3:49 pm #3657
    danielivascu
    Participant

    Hi again,

    Everything seems to work again, thanks!

    October 17, 2017 at 8:41 am #3668
    Hash
    Keymaster

    @tomnorton i mean to press ctrl + f5 multiple times. Or better delete the browser cache and reload the website again.

    October 18, 2017 at 1:18 am #3693
    Mara
    Participant

    My slider is gone too. I deleted the browser cache and pressed ctrl = f5 many times. This is my URL: http://sunprairiemediacenter.com/

    October 18, 2017 at 10:53 pm #3707
    Hash
    Keymaster

    @Mara the slider is displaying properly when i checked. So it must your browser cache that is still breaking the slider.

    October 18, 2017 at 11:00 pm #3709
    jazzseal
    Participant

    My Slider is gone, but when I log-in wordpress it is working.
    Also Brand logo is gone.

    funny thing, footer is also did not changed if I did not log-in.

    my site is http://www.neworonia.com/word/

    Thanks.

    I fix by save front page =)

    October 18, 2017 at 11:14 pm #3714
    jazzseal
    Participant

    Also I think Elementor plug in is something wrong.
    I delete that plug in.

    everything is working good !!

    October 18, 2017 at 11:27 pm #3719
    Hash
    Keymaster

    @jazzseal we changed the slider script for better loading. And it is the older cache that is breaking the site for some moment.

    October 30, 2017 at 1:22 am #3822
    Brubaker Consulting
    Participant

    Broke after last update for mobile devices. Try from an iPhone. Slider off to the right. Please fix.

    HOME

    November 4, 2017 at 6:33 pm #3859
    jamesson james
    Participant

    Same problem here.

    http://www.cachorraoamigo.com

    My Sliders is gone. I’ve cleem my cach, and nothin hapen

    November 4, 2017 at 11:39 pm #3863
    jamesson james
    Participant

    I found the problem! The problem was the CSS code.
    I increased height of # ht-masthead in CSS and the slider came back

    As I had increased the padding size of my menu, and the default logo, the Slider simply disappeared. But in the previous version, it worked normally.

    So there are two solutions:
    1- decrease the height of the menu or logo or
    2- Increase the height of the head.

    I’ve increased the header with the following CSS code:

    # ht-masthead {height: 110px; }

    And it worked well!

    November 6, 2017 at 10:23 pm #3890
    Hash
    Keymaster

    @Brubaker Consulting @jamesson james

    I can see slider working in both of your website.

    December 15, 2017 at 10:35 pm #4503
    Br1tt
    Participant

    The same thing happened to me, but I found that a bit of CSS customization that I’d used before the update was causing the problem (of the slider not showing up).

    I had added some code that was intended to make the slide load faster. If you have added the code below and now aren’t seeing the slider, you might be able to fix it by DELETING this customization…

    /* FIX SLIDER LOAD TIME */

    .ht-slide{display:none;}
    .bx-wrapper .ht-slide{display:block;}

    Once I deleted this, my slider returned.

    December 27, 2017 at 10:08 pm #4534
    Hash
    Keymaster

    @Br1tt The CSS you mentioned will only work with the older version of the theme. With latest version these CSS code have no any effect on anything.

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